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Frequently Asked Questions
I am new to Jabry. How do I start?
To begin using your hosting account, login at Jabry.com. You will end up in the Control Panel, which is the main area for your Jabry account. Then select the File Manager tool to upload files, which will be used for your site. The upload button can be found in the top file manager menu bar. You can also create new pages by clicking the "new" link.
To remove the "under construction" page
From your site you need to remove the default.htm that contains "under construction" and then replace it with your main page. You need to name your main page one of the following: (Please be sure you have only ONE, and they will load in this order.) default.asp default.htm default.html index.asp index.htm index.html.
How can I upload content of my new web site?
After creation of web site you will be given a FTP address. You will be able to upload the content using any standerd FTP clients such as CuteFTP and WS_FTP (do not use Internet Explorer or Windows Explorer).
Which file types are not allowed?
Files with the following extensions are not supported on our servers: .exe, .cmd, .bat, .dll, and .scr. These files will automatically and without notice be removed if they are found in your user space.
Can I link to files hosted on Jabry from another Site?
Remote hosting/loading is against Jabry Terms of Service. You are not be allowed to display images or other files from your account on other sites such as Ebay.
How do I run my application with a Global.asa file?
We have disabled the use of the Global.asa file.
How do I change my User name?
We do not allow users to change their user names. If you want a different user name, you have to close your current account and apply for a new one.
How do I close my account?
If you are experiencing a problem with your account, please contact our support department to assist you in resolving the issue.
If you wish to close your account please view the following link to start the Cancellation Process.
How do I connect to my MS Access database?
Make sure your database is in the "db" directory in your file space.
Here is a sample ASP code to connect to a MS Access database.
Dim Conn
Set Conn = Server.CreateObject("ADODB.Connection")
strConnection = "DRIVER=Microsoft Access Driver(*.mdb);DBQ=" & Server.MapPath("/USERNAME/db/yourdatabase.mdb")
oConn.Open(strConnection)
....
...
oConn.Close
Why do I keep getting updateable query error message when I try to write to my database.
You must place your database in your "db" directory. This directory has write permissions.
Do you support Frontpage Extensions?
We do not support frontpage extensions however you can use our FTP service or the web-based file manager to publish your website.
What is a 500 error?
A 500 error means that your browser is showing a friendly error message. This is shown instead of the actual error message from the server. You can disable friendly errors in your internet browser. This will show you the real error from the server. To disable this in Internet Explorer:
1. Go to Tools, Internet Options.
2. Click the Advanced tab.
3. Scroll the window down, and uncheck "Show Friendly Error Messages".
Can I run ColdFusion, php, or .NET scripts?
At this point, we support ASP scripts. We do not support ColdFusion, .NET, nor php scripts.